Growth

Predictive Analytics Is the Key to Business Growth

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Predictive Analytics Is the Key to Business Growth As businesses look for new and better ways of connecting with their customers, having the right data at the right time is essential to better understanding our customers’ preferences and pain points — and how to help solve them. Companies looking to translate that information into improved …

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CCM Is The New Growth Engine!

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CCM Is The New Growth Engine! As someone who has spent over 30 years selling software solutions that impact business outcomes, I have recently found myself at a point of wanting to define and provide clarity/perspective on how CRM solutions have awakened organizations to the idea of a Unified Communications Strategy, and how CCM (Customer …

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