Black History Month As Black History Month closes, I wanted to share a view thought. A single month could or will never do justice to the African American Experience. Black History Month is about celebration. Much of our collective history is often characterized by the oppression (which is true) that continues, even today. We must …
Accurate Reporting Riot or resistance? Traditional news media have come under heavy criticism for their coverage of civil rights protests, most recently after the death of George Floyd. A study of demonstrations between 1967 and 2007 concluded that protests were often framed as public nuisances, especially when those doing the protesting were ideologically liberal. Conservative …
CCM Is The New Growth Engine! As someone who has spent over 30 years selling software solutions that impact business outcomes, I have recently found myself at a point of wanting to define and provide clarity/perspective on how CRM solutions have awakened organizations to the idea of a Unified Communications Strategy, and how CCM (Customer …
